Last updated: February 2026
We offer a full 30-day money-back guarantee on all purchases of KITE Sampler. If you are not satisfied for any reason, you can request a refund within 30 days of your purchase date — no questions asked.
All payments and refunds are processed by Paddle.com, our Merchant of Record. To request a refund, please visit paddle.net or contact us at hi@kitesampler.com with your order number. Refunds are typically returned to your original payment method within 5–10 business days.
This website and the KITE Sampler application are operated by SolidGridSystems GmbH, Bundesallee 187, 10717 Berlin, Germany.
Questions? Reach out at hi@kitesampler.com.